Learning Goal: I’m working on a business multi-part question and need an explanation and answer to help me learn.
Share an example of a poorly written/inappropriate email message you have received. What makes it a poor message? How would you revise it? Please try to find an example to share, but if you are not able to find a personal example, discuss how you can increase the readability of email messages and support your discussion with outside resources.
After completing this lesson, you should be able to:
You’ve planned your message. You know your audience. You’ve gathered the information for the message, and you’ve outlined what you want to say. Now what? The actual writing of the message is hard. How do you create a message that will say what you want to say, not offend anyone, and keep your audience engaged? And once you manage to get the message drafted, it’s even harder to know how to revise it and tailor it so it’s just right. In this presentation, we’ll add to what you’ll be reading in the textbook about writing and delivering the message by providing some examples of what to say, how to say it, what to do once it’s written, and how best to deliver it to your intended audience.
Bovée, C. L., & Thill, J. V. (2019). Business communication essentials: Fundamental skills for the mobile-digital-social workplace. (8th ed.) Pearson. ISBN: 978-0-13-472940-4
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